Customer Segmentation Analysis
Built a customer-level analytical dataset from e-commerce transactions and used K-Means clustering to identify meaningful customer groups based on spending, order frequency, average order value, and recency.
How can the company treat different customer groups with more relevant marketing strategies?
SQL aggregation, feature engineering, scaling, K-Means, Elbow Method, interpretation, and dashboards.
Recommendations for VIPs, frequent buyers, lower-value customers, and inactive customers.